​​(704) 423-1111​        ​(800) 866-7774       SC office (864) 879-9605

Commercial Security in Charlotte

Sonitrol Carolinas Copyright 2015

Audio verification sensors are amazing. Our monitoring experts use this technology to hear what's happening at your facility in real-time and call police with a verified alarm.

The Sonitrol Commitment to Service

For 50 years, Sonitrol has provided comprehensive security solutions to businesses nationwide and abroad. We provide our customers with best-of-breed technology backed by our unparalleled Commitment to Service, which covers performance,product satisfaction, service, and false alarm guarantees.

Satisfaction Guarantee*

We guarantee the system will perform as represented. If at any time during the initial six months of service, you are not satisfied with the system or our performance and we cannot resolve your concerns, you may request a refund of the installation fee and we will cancel your agreement and remove your equipment.

Service Guarantee*

Sonitrol guarantees the arrival time of a service technician to your site and our ability to repair your system expeditiously, or we will provide a security guard to watch your site.

$5,000 Performance Warranty*

Sonitrol will pay the first $5,000 of any loss if a forced intrusion entry is not detected and the proper authority is not notified.

False Alarm Guarantee

If you receive a fine for a false alarm that was caused by Sonitrol, we will represent you in canceling the fine or credit your account for the fine.

*Full terms and conditions available from Sonitrol. These guarantees are based on participating franchise locations and their local agreement.

Sonitrol's roots date back to the early 1960's in Anderson, Indiana. A veteran police officer, Al Cronk, of the Anderson Police Department ventured into the alarm business. He wanted to develop a security system that would accomplish two things; reduce false alarms and catch burglars. Mr. Cronk then partnered with a local inventor in the Anderson area who owned a pest control company. This inventor, Bob Baxter, had unknowingly created the Sonitrol Intrusion system in an effort to detect termites in the walls of buildings. This technology was changed to work as a security system and it worked. We were off and running. This technology has lead to 180,000 (through 2015) apprehensions and counting since 1977.

Since then, we've grown to an organization in over 200 cities throughout the United States, Canada and Europe. In Charlotte, our office has been in the Carolina market since 1974.

Sonitrol Security offers a full range of security, loss prevention and life safety products and services including audio burglary detection, access control, fire detection and video surveillance. These products and services can be integrated into a single, easy to use system that is monitored by trained professionals at our UL and Factory Mutual approved Central Station located on Billy Graham Parkway in Charlotte, NC. Our unique audio verification technology has resulted in fast Police response, low false alarm rates, and the highest documented criminal apprehension rate in the Security industry.

Sonitrol Security's mission is to provide our customers with the latest and most comprehensive security products and services supported by trained and certified associates. Our fifty two associates provide Sales, Service, Installation and Monitoring services under the Sonitrol banner. We are members of the Professional Security Associates, NBFAA (both national and local chapter) and the Chamber of Commerce in Charlotte, Union and Gaston County, Greensboro and Spartanburg and Greenville, SC.