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What is the difference between Sonitrol and the other alarm companies in North and South Carolina?

There are many factors that set Sonitrol apart from other providers.  Thanks to our audio technology, Sonitrol is able to provide floor-to-ceiling, wall-to-wall coverage, protecting areas that can’t be seen by conventional systems’ motion detectors. And with Sonitrol’s live audio signals, there’s no guesswork. Our operators can swiftly verify what's happening and either call the police or reset the system, virtually eliminating false alarms.

My alarm company also sends the police when necessary. What makes Sonitrol any different?


Many traditional alarm companies rely on signals from door contacts, glass breaks, and motion detectors. These types of signals aren’t received until the bad guy is already inside your space! Sonitrol’s audio technology  enables us to hear the criminals while they’re still trying to get in. These valuable minutes save result in thousands of Sonitrol-assisted apprehensions each year. In addition, your alarm company’s signals can’t be verified, so there’s no way to distinguish a false alarm from a real break-in.

Is the Sonitrol system for residences as well?

Many individuals want the best security available for their homes, and Sonitrol Security Consultants are available to help design a residential system to address your security concerns. We can create a system using Sonitrol’s verified audio technology to protect your loved ones, and all residential systems are monitored at our local Central Station in Charlotte, NC  

What is an access control system?

Keyless entry, known in the industry as "access control", is one of the most cost-effective ways to increase security. Not only do businesses have to worry about burglars, they need to protect their physical location, intellectual property and employees. Complete with Sonitrol technology and security, you can create ID cards with your company’s logo, employee photos and restrictions on where and when your employees go.Access control systems are excellent if you deal with outside vendors, cleaning and maintenance crews and visitors, as you can monitor and restrict their movements while protecting your office and your property.

Some traditional alarm companies making claims of free installation and cheap monitoring, you want to remember the difference between price and cost. Your Sonitrol system will be customized for the unique needs of your business.

Audio security sensors give our clients the highest return on investment.

A number of our customers have chosen Sonitrol after a poor experience with a traditional system. While a Sonitrol system may carry a higher price than traditional, package systems, you’ll save in the long run with fewer false alarms and undetected break ins.

Conventional security requires someone break-in through a door or window with a contact sensor or walk in front of a motion sensor. Sonitrol’s audio system allows for verification by our Central Station and a quick dispatch of the appropriate authorities.

Nationally, the average police response time to a Sonitrol alarm is about 7 minutes, while a conventional alarm system is pushing 40 minutes.

Your Sonitrol system is monitored locally in Charlotte, NC and has developed a relationship with local authorities.


Sonitrol audio detection intrusion systems come with a number of written guarantees as part of our Commitment to Service.

What does “verified security” mean?

Police consider a call about a burglary (or other criminal act) verified when an eyewitness or audio or video technology can confirm what is happening.


Sonitrol operators have the required technology and skill to verify a break-in is taking place. This gives your business "verified security." Alarm systems that depend on motion and contact sensors have no way for the operator to know what set off the alarm - a burglar or a spider. Those security systems give "unverified security".

Can I run reports of who turns on and who turns off the security system?


Absolutely! Customers who have access to MySonitrol.net can review this information online, or you can contact the Sonitrol office for information. Additionally, you can remove old or request new employee PINs, set times to lock and unlock office doors, and much more with a simple call.