Just before 3:30 yesterday morning there was a break-in at the Clanton Pavilion. Our Central Station Operator dispatched the police and G4S and the suspect was apprehended by 3:55! You can read the events that lead to the apprehension bellow.
3:21 RECEIVED ALARM ACTIVATION WITH MOVEMENT SOUNDS
3:22 SPOKE WITH THE SGT WITH G4S, AND ADVISED HIM OF THE ALARM AND AUDIO AND HE ADVISED THE OPERATOR TO SEND PD
3:23 DISPATCHED POLICE WITH OPER # 3331 TO CHECK ON PERIMETER ALARM, ALSO SPOKE WITH THE SGT AND ADVISED HIM THAT I WAS GOING TO DISPATCH CMPD
3:23 DISPATCHED POLICE AND ADVISED OF THE DOOR ALARM AND VERIFIED AUDIO ACTIVATION - OPERATOR #3331
3:27 CALLED THE SGT BACK AND UPDATED HIM THAT WE DID DISPATCH AND THAT WE ARE STILL HEARING SOMEONE INSIDE
3:30 CALLED PD BACK AND ADVISED OF ADDITIONAL DOOR ALARM "PERIMETER DOORS" ALARM POINT 3, AND CONTINUED AUDIO. ALSO ADVISED CMPD THAT G4S IS ENROUTE WITH THEIR ETA
3:37 CALLED G4S SGT BACK TO FIND OUT IF THE AUDIO WE WERE HEARING WAS HIM. HOWEVER HE SAID HE IS STILL ENROUTE, SO ADVISED HIM WE WOULD CALL PD BACK AND SEE IF WE COULD GET ADDITIONAL INFORMATION
3:38 CALLED PD BACK AND ADVISED THEM OF ADDITIIONAL ALARMS AND VOICES NOW BEING HEARD - OPERATOR 4801
3:50 CALLED OWNER AND ADVISED THEM OF THEM OF THE ALARM AND DISPATCH
3:55 G4S SGT CALLED BACK AND CONFIRMED BREAK-IN AND APPREHENSION
815 Wood Ridge Center Drive
Charlotte, NC 28217
704-423-1111
www.sonitrolcarolinas.com